Photographic Equipment Rentals FAQ

I have never rented photography gear before, what is the process?

Step one – Select your gear

  • Below is the selection of gear available .
  • Make your selection and select the dates for your booking.
  • follow the prompts through to check out, too place your booking request.
  • By submitting an offline order it is NOT a confirmation of your booking, but only a booking request.

Step Two – Confirming your booking

  • From your booking request all other information will be communicated directly through our office.
  • Client Information and Terms & conditions, document will be provided to be filled out.
  • Copy of passport, travel Itinerary and other information may be requested.
  • Delivery and collection fees are not included in this quotation, thats step three.
  • All Photographic gear is source from a third party service provider.
  • So there is a Delivery and collection fees of R1800.00 (or R950.00 for a one way pickup or delivery).
  • If your are transferring through Nelspruit or Kruger Mumpalanga International Airport (KMIA), we can arrange that delivery and collection is done there for R350.00.
  • So there are options and this will be communicated to you directly.

Step three – Payment and final Confirmation

  • Your final invoice and payment methods will be communicated with you directly.
  • Booking is confirmed once payment has been made.

**Note: All rentals include partial daily accidental damage waiver. In the case of partial or total damage, loss or theft 20% of the full value or repair value of the item will be liable.

What is a Rental day? or How is the rental cost calculated?

  • The actual cost is shown by each of rental products.
  • A rental day is the duration of time you are paying to use the gear.
  • A rental day starts from the day of your arrival at the location, too the day of your departure from that the location.
  • And the cost is calculated by the number of nights in your booking duration.

What is included in my rental?

Camera Rentals

  • The camera
  • 2 batteries
  • Camera strap
  • Battery charger & Cable
  • Protective case or bag

** Special Note: lenses and/or memory cards are not included, as part of a camera rental.

Lens Rentals

  • The lens¬†protective case or bag

** Special Note: A camera is not included, as part of a lens rental.

All Other items

  • protective case or bag
  • Tripods are supplied with as Ball head & (Arca swiss plate or similar lens plate)
  • Monopods are supplied with DJ90 head & (Arca swiss plate or similar lens plate)

** Special Note: Flash Gun & flash kits are NOT supplied with batteries